Product Specialist - Bot Management
Location: Chennai
Education: Bachelor’s degree
Experience: 2-4 years
Shift: US shift
Job Responsibilities:
- Handle technical support related queries for customers.
- Provide prompt, reliable and accurate information to customers.
- Ensure timely resolution while maintaining the highest level of quality support in every customer interaction.
- Help customer resolve product related issues.
- Help with product integration.
- Escalate issues to the appropriate department and ensure to solve the issue working with the L2/L3 team within SLA.
Requirements:
- Logical thinker, multitasking, problem-solving skills
- Excellent verbal & written skills
- Customer care skills
- Ability to prioritize workload
- Attention to detail.
- Ability to work well in a team
- Experience in application servers or relevant software development background
If you think you’d fit to this role at Radware, Click here to apply
Director - Data Science
Location: Bangalore.
Educational Qualification: BE/B. Tech/M. Tech / MS/ PhD/ MCA
Experience: 18+ years,
Job Responsibilities:
- Lead multiple teams that are working to continuously improve Radware’s Bot classification engine and ensuring excellent customer experience in terms of bot detection accuracy, speed and effectiveness.
- Analyze billions of web page visits per month amounting to many terabytes of data and apply state-of-the-art Data Science/ML tools to derive new patterns.
- Build and own custom classification engines for novel use cases and high priority customer requirements.
- Lead and mentor group leads for the different functions
Requirements:
- Experience in leading/mentoring data scientists
- Excellent quantitative skills and knowledge of statistics
- Interest in learning and applying the learnings to achieve the objectives.
- Interest in experimentation and data-driven improvisation
- Interest in building and owning prototypes of end-to-end modules for proof-of-concept
Any of the following qualifications are preferred:
- Knowledge of SQL/Visualization tools/Python: Pandas, Scipy suite, Tensorflow, Keras
- Completion of online courses in Data Science/ML domain
- Participation in Data Science/ML competitions
- Contribution in open source projects
- Experience in solving real-world Data Science problems
- Knowledge of Machine Learning and Deep Learning techniques
- Experience in A/B testing, controlled experiments
What’s in it for you?
- Experience in working on billions of newly generated data points per month (many terabytes of data) using cutting-edge Data Science tools.
- Experience in R&D of real-time bot-human classification engine handling 1000s of request per second
- Work and learn as part of the cross-functional R&D team (some with PhD) building the industry leading bot-human classification engine
- Play a high impact role in a setting where data-driven improvements are pushed to production code on a daily basis
If you think you’d fit to this role at Radware, please send your resume to botmanager_careers@radware.com
Expert Engineer
Location: Bangalore
Education: BE/B.Tech/M.Tech Computer Science/IT/Electronics and communication
Experience: 8+ Years
Responsibilities:
- Design and development of Radware Bot Manager Dashboard, proactively own up Dashboard enhancements to make it more attractive and feature rich for customers.
- Optimize code for quality and performance.
- Workflow Management, for all of Dashboard Batch Processing Application
- Maintain Development documentation.
- Follow best practices to test the modules.
- Participate in Requirement/Design Inspections and Code reviews
Requirements:
- Experience in Java-Spring Framework
- Experience in Kubernetes deployments
- Experience in designing, developing, and launching software products on web.
- Should have good experience with Relational Databases like MySQL, PostgreSQL etc.
- Experience in object oriented development and principles.
- Experience with building RESTful APIs
- Optional Skills: Front end UI designing, JavaScripts, ReactNative
If you think you’d fit to this role at ShieldSquare! Please send your resume to botmanager_careers@radware.com
Senior Content Marketer (Growth Hacker)
Location: Bangalore
Educational Qualification: B.E or B.Tech or MBA
Experience: 4 – 5 Years
Responsibilities:
- Collaborate with various marketing teammates (content, design, social media, SEO etc.) to identify areas for growth.
- Develop and deliver marketing demand generation plan through digital awareness and conversion campaigns
- Can deep-dive into data and convert the information into engaging content
- Test and optimize marketing tactics for customer acquisition (e.g. paid ads, social media ads, direct mails, gated content) and conversion rate optimization.
- Translate ideas to actionable items that deliver business results.
- Conduct and present competitive analyses, market research, industry trends and insights
- Build a strong prospect base with due research followed by lead-gen activities.
- Co-ordinate with other teams like Sales, Customer Success, Product, Engineering, etc. To find out the latest trend in the industry and use that to benefit the brand.
- Being social and understanding user’s behavior. Having great customer relations skills and being focus on customer experience.
Experience:
- Candidate with 4 – 5 years experience.
- Proven experience of growth hacking techniques to generate more leads
- Experience in at least two of the following areas: Paid Social (eg LinkedIn Ads, Facebook Ads, Twitter Ads), PPC (Google AdWords), Conversion Optimisation (eg Google Optimize), SEO strategy.
- Excellent knowledge of various growth channels, strategies, and tools eg: Referral marketing, Email marketing, Automation tools
Qualifications:
- Previous working experience as a Marketing Growth Hacker for (either in-house or with a digital marketing agency.)
- Able to ramp up quickly on new technologies, Self-directed and operates with urgency, focus, and discipline. Knowledge in Cyber Security domain is a plus.
- Editing and copywriting skills.
- SaaS/B2B marketing experience.
If you think you’d fit to this role at ShieldSquare! Please send your resume to botmanager_careers@radware.com
Frontend Developer - ReactJS
Experience: 3 – 5 years
Location: Bangalore
Educational Qualification: BE/B.Tech/MCA
Job Responsibilities:
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Integration of user-facing elements developed by front-end developers with server side logic
- Implementation of security and data protection
- Integration of data storage solutions, experience in SQL.
Requirements:
- Front end Technologies:
- JavaScript ES6 (eslint, prettier)
- React (15.6.2, old lifecycle, no Hooks),
- Redux
- Jest/enzyme – Unit test (e2e testing: protractor)
- Nice to know:
- npm, babel, webpack (chunks), gulp, Jenkins (build machine)
- Dev-env: Express/Node
- Able to integrate multiple data sources and databases into one system
- Understanding of the multi-process architecture to work on parallel processing
- Good understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Periodic report, simple notifications (email content formatting)
- Good understanding of client side templating and also exposure to single page application is a plus point
- Knowledge of user authentication and authorization between multiple systems, servers, and environments
- Understanding of fundamental design principles behind a scalable application
- Able to create database schemas that represent and support business processes
- Strong unit test and debugging skills
- Proficient understanding of code versioning tools such as Git
If you think you’d fit to this role at Radware, please send your resume to botmanager_careers@radware.com