ShieldSquare is now Radware Bot Manager
ShieldSquare is now Radware Bot Manager
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Healthcare Industry Bot Protection
Healthcare industry websites, applications, and APIs are increasingly being targeted by bad bots, especially after the global Covid-19 pandemic started. Fraudsters and cybercriminals deploy bots to scrape valuable healthcare content and product information, take over user accounts to make purchases using confirmed accounts, and in the process, can systematically scrape confidential healthcare records. Bad bots can deny inventory to genuine buyers by adding products to carts and then abandoning them, or buy out essential healthcare products to resell at exorbitant margins. Moreover, bot traffic pollutes marketing analytics, making it difficult to plan marketing and growth strategies in the absence of accurate data.
Radware Bot Manager uses a non-intrusive API based approach to detect advanced bot activity on your internet properties and defends your business by blocking bots in real-time. Radware Bot Manager is HIPAA and GDPR-compliant, and by design it neither collects ePHI data nor does it require access to personal data streams for bot detection purposes. It ensures that genuine users are not impacted, while protecting corporate and consumer accounts from being taken over by bot attacks.
Prevent Bot Threats on Healthcare Portals
Account Takeover
Criminals often use bots to make fraudulent purchases using stolen user credentials. They can target user accounts to harvest personal information and purchase histories. In addition, bots can also make unauthorized transfers of stored wallet balances, loyalty rewards, gift cards, and more.
Radware Bot Manager’s deep learning capabilities continuously adapt to evolving bot patterns and can stop sophisticated account takeover attacks.
Carding
Fraudsters use bots to test large lists of stolen credit card numbers against healthcare providers’ payment processes, exposing them to chargebacks and penalties. These activities directly impact their merchant histories with financial institutions and can even result in them being prevented from accepting credit cards and other payment channels.
Radware Bot Manager's detection engine uses anomaly detection to spot any suspicious activity across payment processing pages. We block carding attempts to prevent financial fraud.
Cart Abandonment and Inventory Exhaustion
Using bots, malicious parties can add hundreds of items to carts and abandon them later to prevent real consumers from buying products. These automated attacks create artificial inventory exhaustion, reduce sales, skew conversion rates, and impair brand reputation.
Bot Manager's Web server plugins can be quickly deployed to prevent bots from artificially withholding inventory, making products available to real shoppers.
Application DDoS
More than ever, botnets are executing application DDoS (distributed denial of service) attacks that can take websites and applications offline in minutes. Similarly, spikes in non-human traffic on checkout pages increase the load on inventory databases and payment processing resources, making sales portals unavailable to legitimate users.
Bot Manager can detect business logic abuse at the application layer and block advanced bot attacks.
Content Scraping
Third-party scraping services and data aggregators often deploy bots to scrape valuable content such as research and editorial articles, product reviews, and other monetizable paywalled content. The plagiarized content harms healthcare organizations by impacting their brand reputation and their ability to monetize proprietary content. Content scraping attacks negatively impact a publisher’s SEO efforts and cause revenue loss.
Bot Manager accurately determines the intent behind automated attacks and prevents automated content scraping. Our patented detection systems use deep behavioral analysis at a higher level of abstraction of ‘intent’ to identify and block bad bots.
Poor User Experience
In addition to Denial of Inventory and Denial of Service attacks, spam bots regularly flood discussion forums with unwanted comments, fake registrations, and submit forms filled with spam. This leads to a poor user experience. Moreover, spam bot attacks could be considered by search engines to be a form of ‘black hat’ SEO activity, resulting in lowered website ranking and authority, and could lead to a boost in competitors’ search rankings.
Bot Manager leverages advanced device and browser fingerprinting technologies to stop comment spam and fake registrations in real-time across websites, applications, and APIs.
Skewed Analytics and Poor Website Performance
Bot attacks can spike website and application traffic by more than 50%, which severely skews your marketing analytics and decision making based on these reports. Moreover, these spikes result in higher bandwidth expense, slow web infrastructure, and a poor user experience. While 1st generation bots can be blocked relatively easily by webmasters, 2nd, 3rd and 4th generation bots require a dedicated solution with sophisticated capabilities that can detect and block humanlike bots.
Bot Manager can be integrated with standard analytics platforms including Google and Adobe to filter bot traffic from human traffic. Using our JavaScript tag, you can get started in minutes without any changes to your back-end technology.
Protect Healthcare industry websites, applications, and APIs from Automated Attacks
Get Started in Minutes
*1 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
*2 The Forrester New Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are trademarks of Forrester Research, Inc. The Forrester New Wave™ is a graphical representation of Forrester's call on a market. Forrester does not endorse any vendor, product, or service depicted in the Forrester New Wave™. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.
