ShieldSquare is now Radware Bot Manager

ShieldSquare is now Radware Bot Manager

How to choose the right anti-bot solution?

Real time anti bot solution

Bots have a range of impacts on different industries, so the first thing you should consider is how your organization needs to handle bots both good and bad. Webmasters and security specialists sometimes try to develop in-house bot management solutions in the belief that they can effectively end the menace of bad bots on their websites and apps. However, our experience shows that in-house solutions are almost always inaccurate in bot detection, and result in a high number of false positives. Bots are getting more sophisticated at mimicking human behavior and are increasingly using ‘low and slow’ techniques that make just one or two hits each from many IP addresses and devices to evade basic security measures. As advanced bots have started to adopt ‘behavioral hijacking’ techniques which replicate the way users typically interact with their smartphones and PCs, the need of the hour is for specialized solutions that are backed by the latest machine learning and artificial intelligence methodologies to differentiate between humans and bots.

  • Negligible false positives

    Bots are constantly evolving to better mimic human behavior and go undetected by security systems. A false positive detection occurs when a human visitor is mistaken to be a bot, and hence blocked or made to solve a CAPTCHA (or otherwise made to prove that he/she is not a bot). Blocking humans leads to lost business, consumer frustration, and a poor brand reputation. On the other hand, a false negative ─ a bot being mistaken for a human ─ can be even more damaging if the bot proceeds to attempt account takeovers, carding attacks, spam and other malicious activities. When choosing a solution, its ability to accurately detect bots is a crucial consideration.

  • Visualization and management

    Look for a solution that provides comprehensive visualization and management features. You should be able to easily see granular details about your traffic trends, and get insights into bot types, origins, and intent. Bot management features such as customizable generation-wise bad bot management, blocking by country or ISP of origin, and being able to take specific actions against bots on any your web pages ─ such as blocking, throttling, showing a CAPTCHA, feeding fake data, and so on ─ are great to have.

  • Easy integration and compatibility

    A good anti-bot solution should ideally be capable of being integrated with a wide range of web infrastructure to suit the needs of any organization. Seamless integration with your website, mobile application or APIs ensures complete bot protection and helps your web and security teams spend a minimal amount of time and effort managing bots. With the advent of the GDPR regulations, it is more important than ever to consider solutions that help you prevent data breaches that could lead to punitive fines and loss of reputation.

Different industries have unique requirements based on the bot threats they are most impacted by. In addition, based on where your organization is located, compliance requirements or government regulations may dictate how a bot management should be integrated into your infrastructure stack. Our blog post ‘An Overview of the Core Functionality Needed in a Bot Management Solution’ provides more information on criteria to look at when selecting a bot detection solution. For a comprehensive look into all the evaluation criteria to help you select the best solution for your business, read our e-book ‘How to Evaluate Bot Management Solutions’.

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